State Farm® Insurance Agent Jim Edington
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jose Luis
June 4, 2026
"Mr James Eddington was very patient and very professional I highly recommend his services and his business thank you"
Antoinette Bryant
May 21, 2026
"Wendy was very friendly, and completed my request in minutes."
Markus Kolodske
January 3, 2026
"Jim is not only an incredibly knowledgeable professional in his field, but an extremely personable guy. He's always a pleasure to speak with, and will spend the time to talk with you at length despite his busy schedule. He makes the time for you because he understands how important it is for you to have all your questions and concerns addressed. He's quite simply the kind of agent you want working on your behalf!"
Muhammad Bhatty
December 12, 2025
"I am very impressed with the way he provided services to me. I have been a long-time State Farm customer, but the level of service he gave us was truly exceptional. I am especially grateful for his prompt responses and his excellent communication. Thank you for your professionalism. I will most likely move the rest of my business to him. Thanks and Best Regards,
Muhammad"
Deborah E
November 17, 2025
"Thorough, done with care. Needed to gather more information for agent, but requests were respectful, not demanding. Treated well. Plan to continue with this company. Can recommend to others."
Juanita Enriquez
October 31, 2025
"Great been with Jim's edington state.farm more than 20 years I got my family going to him and I'm getting my grandkids going to him ."
David Monroe
April 26, 2025
"Prompt, professional, knowledgeable service!"
Jonathon Wagner
February 27, 2025
"I have never experienced an insurance agent who cares and advocates for the customer more than Jim! He has spent many hours on the phone with me, trying to navigate this crazy world of California home owners insurance, and car insurance. I have more often than not found these times to be crazy, difficult, and met with very little help from anyone to navigate this volatility. Jim is the opposite! He has been an amazing guiding light in a foggy world of insurance. Thank you Jim!"
Carolyn Weibel
February 6, 2025
"Jim's State Farm Ins. office is a great office to do business with. My bank account is often short and they always check first before making me incur insufficient fund fees. They're always quick to take care of business and return calls with timely updates. Splendid customer service--rare in this day and age."
Elaine Hanks
January 29, 2025
"Good service! Efficient, explains all."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Linda Kline
January 9, 2025
"Jim has been great as my State Farm agent. He is quick to respond to my inquires and explains everything in easy to understand terms. I would definitely recommend Jim to my family and friends!"
"Thank you Linda for taking time to share your thoughts! I am glad to know you’re satisfied with the service at my State Farm office. If you ever have questions or need any assistance, we’re here to help!"
James Skardoutos
October 31, 2024
"Great service"
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service. Our team works hard to provide the best for our customers, and it’s always rewarding to receive positive feedback. We look forward to serving you again soon!"
Furd Farkel
September 16, 2024
"Just great old fashioned customer service! He did a full review of my policies and made suggestions on coverages. So knowledgeable."
"Thank you for taking the time to leave a review."
Kelly Christy
September 3, 2024
"Wendy Bradanini has been helping me with insurance for years (in the complicated California market). She has been so helpful and takes the time to really explain coverage and what I need to be covered and secure. I cannot say enough good things. Insurance can be complicated, but Wendy makes it easy and clear to understand."
"Thank you for taking the time to leave us such a wonderful review! I am thrilled to hear that Wendy has provided you with exceptional service. We appreciate your feedback and thank you!"
Xavier Quinonez
September 1, 2024
"I remember once I made a payment late in the app and someone from the office called to insist that I didn’t pay even though I told them I did. They were so insistent that it felt like harassment. Now I can’t even get a courtesy call if they cancel my insurance…. I had to find out from the DMV that my insurance was no longer active. It is Saturday and cannot get ahold of anyone til Tuesday from what I’m being told. Went a whole month unaware that I had no insurance. Thank you to the staff at Jim Edington’s office!"
"Thank you for taking the time to share your feedback. We appreciate all customer reviews, both positive and negative, as they help us improve our services.
We're sorry to hear about your negative experience and we understand your frustration. We strive to provide exceptional service to all our customers, and it's disappointing to learn that we fell short in meeting your expectations.
Unfortunately, it doesn't appear you received the paper bill or the email alert sent from State Farm regarding your insurance bill.
We do provide the ability to pay your bill 24/7 online or over the phone including weekends with our Customer Care Center by calling our office number. I apologize these options didn't work for you. If autopay is a more convenient solution, we would be happy to assist you in setting that up as well to prevent this from happening in the future.
Once again, we apologize for any inconvenience caused and thank you for bringing this to our attention."
Jaelynn Nobriga
August 13, 2024
"I always know I can rely on Jim! Exceptional customer service is at the forefront of Jim’s work. With each interaction, Jim communicates well and gets to my questions very quickly. I’ve recommended Jim to others in my area because I know they’ll receive the same top-notch service from him. Would recommend!"
"Thank you Jaelynn"
A HF
July 12, 2024
"I have had the pleasure of working with Jim and his team for the better of 25 years and I must say they provide excellent service. Jim & his team are always responsive and look to make sure I am insured properly and ways to save on my Rental & Apartment insurances.
His office recently helped me with my health insurance navigating the many options.
I highly recommend Jim Edington and his team for their outstanding customer service and extensive guidance with my insurances. They truly go above and beyond to ensure their customers' satisfaction. I will definitely continue to be a loyal customer and refer them to my friends and family."
"Thank you Alan, it’s been a pleasure working with you over the years "
Patricia Rodriguez
September 29, 2023
"Great office, awesome customer service and responsive to questions and concerns! Great Agent... great team!"
"Thank you Patricia"
Brian Sarmiento
September 15, 2023
"Very professional, personable, and always returns my calls and emails in a very fast timely manner. I live in So Cal and he is still my Insurance Agent for the last 15+ years!"
"Thank you Brian. It’s been a pleasure working with you over the many years."
Victor Gill
May 8, 2023
"I have never had the level of service and professionalism that Jim and his team delivers. Without a question Jim and his team are A+++."
"Thank you Victor!"
jürgen menge
March 16, 2023
"Kudos to Wendy Bradanini, who -- thanks to her professional and knowledgable demeanor -- provided a very smooth transition of my policies from my previous insurer to State Farm. Thanks a ton!"
"Thank you Jurgen for your review."
Emma Spencer
February 7, 2023
"Mr. Edington's office is always my go to for Insurance needs! They courteous, efficient, informative and prompt with my service needs. They provide Life, Car and my insurance liability insurance for my business. Every time I've called, I'm always greeted by a live person. I really appreciate that! They are local and right in the heart of Silver Creek area. Give them a call and get your quote, you won't be disappointed."
"Thank you Emma"
Michelle Torres
December 16, 2022
"I was surprised and thrilled when I spoke with Jim about having to replace my auto windshield. He had me send over the invoice and took care of the rest. This is top service!"
"Thank you Michelle"
Catherine Houf
December 6, 2022
"Been involved with Jim and his office now for a few years! Responsive and always helpful. He manages a business account for a non-profit organization and appreciate his knowledge and expertise!"
"Thank you Catherine for your review"
Robert Baer
December 1, 2022
"Jim’s been my agent for 14 years, and I enjoy that I speak directly with him when questions or concerns arise regarding my insurance. Anyone in San Jose market looking for an agent should contact him."
"Thank you Robert, appreciate your review."